Shipping Policy
At True Natural, we ensure that your orders of 100% natural and raw honey are shipped quickly, safely, and reliably across India.
Last updated: July 6, 2025
Fast Delivery
Orders are processed within 1-2 business days and shipped using trusted courier services.
Secure Payments
We ensure secure transactions and notify you once your order has been shipped.
Order Protection
All shipments are carefully packed to ensure safe delivery of your honey jars.
Processing & Handling
Orders are usually processed within 24–48 hours (excluding weekends and holidays). Once shipped, you will receive a confirmation email with tracking details.
Shipping Time & Charges
Delivery usually takes 3–7 business days depending on your location. Standard shipping charges may apply and will be calculated at checkout.
Damaged or Lost Packages
If your order arrives damaged or does not reach you within the expected timeframe, please contact our support team immediately. We will arrange a replacement or refund as per policy.
Important Notice
Shipping timelines are estimates and may vary due to weather, courier delays, or holidays. True Natural is not liable for delays beyond our control.
Questions About Shipping?
If you have any questions regarding our Shipping Policy, please reach out to our customer service team:
Email: [email protected]
Phone: +91 870 997 3162
Address: Mobarak apartment, Purulia Rd, opposite union bank, Kantatoli, Ranchi, Mahilong, Jharkhand 834001