Shipping & Delivery Policy
At True Natural, we aim to deliver our pure, organic honey safely and on time to customers across India.
Last updated: July 2025
Free Delivery Promise
We proudly offer FREE delivery on all orders across India, with no hidden charges and no minimum order value.
PAN India Coverage
We deliver to Metro Cities, Tier 2 & 3 Cities, and Rural/Semi-Urban areas across all states.
Secure Packaging
All honey bottles are securely packed to prevent leakage. We use trusted courier partners for safe handling.
Timelines & Processing
Order Processing Time
- Orders are processed within 1–2 business days after confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
Estimated Delivery Timeline
- Standard Delivery: 3–7 business days after dispatch.
- Delivery to remote or hard-to-reach areas may take 1–2 additional days.
Tracking & Partners
We work with reliable courier services across India to ensure timely delivery and safe handling. Once your order is shipped, you will receive:
- Tracking via SMS / WhatsApp
- Email confirmation with link
You can use the tracking link provided to check your order status in real time.
Important Note
Shipping timelines are estimates and may vary due to weather, courier delays, or holidays. True Natural is not liable for delays beyond our control, but we will always assist you in tracking your package.
Need Help with your Order?
If you have any questions about your order or delivery status, feel free to contact our support team.
Address: Mobarak apartment, Purulia Rd, opposite union bank, Kantatoli, Ranchi, Mahilong, Jharkhand 834001